Topic
- Voice agents: the latency budget is the designIn text, a two-second pause is imperceptible. In conversation it is the difference between a system that feels present and one people talk over. Almost every voice architecture decision follows from that.2 min read· Voice· Agent architecture· AI in production
- AI in regulated workflows: what changes when a human must sign offA required human approval is often treated as a compliance formality bolted on at the end. Designed properly it is the most useful architectural constraint you will get.2 min read· Regulated· Agent architecture· AI in production
- Multi-agent systems are usually one agent and a queueMost problems described as needing a team of collaborating agents need one competent agent, a work queue, and a way to hand off to a person. The orchestration is the easy part to add and the hard part to debug.2 min read· Agent architecture· Architecture
- Tool permissions are an authorisation problem, not a prompt problem"You must never issue a refund over £500" in a system prompt is not a control. It is a request. The boundary belongs in the tool layer, where it can be enforced.3 min read· Agent architecture· Security· AI in production
